8 Reasons to Choose Eguide

1. Designed for guided tours and activities

Eguide is not based on a general planning or administrative system. The software was developed around the processes involved in organizing tours and activities.

Think of bookings [link to feature: bookings], groups, times, locations, languages, guides, and customer information.

As a result, you don't have to start by customizing a general-purpose software system to fit your operations.

2. You consolidate your operations onto a single platform

A booking rarely stands alone.

You need to know when the tour takes place, how many groups there are, which guide is leading each group, what the customer is paying, and what communications have already been sent.

In Eguide, these components are linked together. Planning [link to feature: planning], guide management [link to feature: guide management], customer management [link to feature: customer management], and financial tracking [link to feature: invoicing and financial management] are all part of the same system.

This way, you'll have to transfer less information between different files and systems.

3. You don't need to have your own system built

Developing a software system entirely from scratch offers a great deal of freedom, but it also requires time, a budget, and a lot of thought.

You shouldn't just have the software built. You also need to determine exactly how bookings, availability, guides, customers, prices, and exceptions should be handled.

Eguide already exists as a single, integrated platform. This means you’re starting with software that’s already built around these processes, rather than having to design a complete solution from scratch yourself.

Less reliance on custom work

Even when your operations change, you don't want to have to rely on a single developer or an outdated custom solution for every adjustment.

With SaaS software such as Eguide, you use an existing platform that is continuously maintained and developed.

4. You work online, no matter where you are

Eguide is an online platform. This means that employees with access to the administration environment can work with the same data from different locations.

This is especially useful when planning and administrative tasks are not handled by a single person or from a single fixed workstation.

Roles and permissions also determine which parts of the management environment employees can use.

5. Guides will have their own area

Not every guide needs access to your entire record-keeping system.

With the Guide Portal, guides get their own space for the information and promotions that are relevant to them.

Among other things, they can receive and respond to assignments, manage their availability, access practical information, and view their earnings.

This way, the central administration and the guides' work remain connected, without everyone having to work in the same management environment.

6. Online booking is part of the platform

The online booking flow is a standard feature of Eguide.

This allows customers to request or book a tour or activity online, depending on how your offerings are set up.

Availability, groups, capacity, prices, and other settings from Eguide are used to determine what the customer can select.

You decide how your website fits in

There are several options for that.

You can link directly to Eguide’s booking flow. An external website can use the Public API [link to feature: Public API] to retrieve listings, prices, and availability, and then redirect the visitor to the Eguide booking flow.

In addition, Eguide can offer a fully integrated website as a separate service.

So you don't necessarily have to rebuild your entire website to process online bookings through Eguide.

7. Your website and Eguide don't have to be linked

With older custom solutions, the website and the underlying software are sometimes so closely intertwined that it becomes difficult to replace either one.

Eguide offers more options in that regard.

The API allows a third-party website to access information from Eguide, including offerings, availability, and prices. The customer and booking information is then ultimately entered into the Eguide booking flow.

This makes it possible to treat your website and your operational software as two separate components.

8. The administrative records remain linked even after the booking is made

A booking doesn't end as soon as a customer has made a reservation.

This may be followed by confirmation, communication with guides, financial follow-up, invoicing, and the calculation of guide fees.

Eguide also supports those steps within the same environment.

Invoices can be created and sent from Eguide; payments can be tracked; and guide fees [link to feature: guide fees] can be calculated based on the configured rules.

As a result, the information from the original booking remains usable for further administrative follow-up.

From separate tools to a single, integrated system

Ultimately, the main reason for choosing Eguide isn't any one specific feature.

It's the combination.

Bookings, scheduling, guides, customers, communication, and financial tracking don’t have to exist as separate, parallel processes. Eguide brings them all together around the same tours and activities.

Are you still working with different spreadsheets, email inboxes, or separate systems today? Find out what changes when you bring all those processes together on a single platform.

See all of Eguide's features here or request a demo.