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For bicycle tour operators

Take your bike tour business to the next level

No more flat tires to disrupt your schedule. With Eguide, you can easily manage your entire fleet, efficiently schedule guides, and offer customers a seamless booking experience.

There's a lot that goes into planning a bike tour

Eguide's booking management interface, featuring an overview of a tour reservation, navigation tabs, booking totals, and customer contact information.

The right group, guide, and bike

A group books a bike tour in a specific language. Some participants want an e-bike, the departure point is different, and a larger group requires a second guide.

When booking information, guides, and bike preferences are tracked separately, every change requires coordination all over again.

In Eguide, the group, language, guide, and practical arrangements remain the same for each booking.

Everything You Need to Know About the Bike Tour

Manage bookings, groups, and guides without having to keep track of the same information in multiple places.

Scheduled Tours and Private Groups

Sell spots for scheduled bike tours and process private requests with custom arrangements.

Eguide interface showing guide availability, corresponding languages, and buttons for assigning guides.

Guides by Group

Register multiple groups and select a guide for each group who speaks the appropriate language.

Eguide interface with an optional billable item and the corresponding price per item, excluding VAT.

Finalizing Bike Choices

Specify the type of bike you'd like when booking, or offer a rental bike or e-bike as an extra.

From booking to departure

Books
Record the tour
Date, time, and starting point
Scheduled tour or private tour
Group, Language, and Bike Selection
Plans
Check the reservation
Group Size and Distribution
Guide per group
Determining Bicycle Needs
Departures
Share the correct information
Start and end points
Arrangements for the guide
Subsequent changes

For ticket sales and group tours

Tailor each bike tour to the way visitors book and the way your team prepares the tour.

Selling Listings Online

For a scheduled bike tour, you work with set times and available ticket capacity. Visitors choose a time, book the desired number of spots, and pay online via Mollie.

Your team can see how many spots are still available. The tour can be organized with a guide, but the guide will be scheduled separately.

Eguide interface showing the general settings for a bike tour through the Jordaan neighborhood and past the Westerkerk in Amsterdam.

Planning Custom Private Tours

For a private tour, you specify the date, time, group size, language, starting point, and ending point. A single booking can include multiple groups, each with its own guide.

For each bike tour, you decide whether visitors book directly or request a quote first. Every private booking is reviewed by your team before it is finally confirmed.

Bicycle Options Without Inventory Management

When you make your reservation, you can ask what type of bike you'll need. A rental bike, children's bike, or e-bike can also be offered as an extra, at a separate price.

Eguide does not track how many bikes of each type are available. Sizes, serial numbers, maintenance, damage, and deposits are also not managed as part of the bike inventory.

Availability calendar in the Eguide guide portal with annual and weekly views for bookings, holidays, and availability.

Allow the guides to respond themselves

Guides manage their regular work hours, exceptions, and absences in the Guide Portal. They receive assignments and can accept or decline them.

Your scheduler can view, among other things, languages, locations, specified availability, and other assignments. The scheduler decides which guide to select.

Plan bike tours with less hassle

See how Eguide brings together bookings, groups, and guides.

A smiling young woman standing next to an e-bike.
A smiling young woman standing next to an e-bike.

Frequently Asked Questions from Bike Tour Operators

Practical answers about bike tours, guides, and bike rentals.

Does Eguide support scheduled and private bike tours?

Yes. A scheduled bike tour operates with set times and available spots. Visitors can book these tours individually or in groups.

A private tour works like a group reservation. Among other things, you'll specify the group, language, guide, time, and locations.

Can visitors choose a type of bike?

Yes. On the booking form, you can ask what type of bike a participant or group needs. A regular bike, e-bike, or other option is also available as a bonus with the tour are offered, each with its own price and VAT rate.

Does Eguide manage our bicycle inventory?

No. Eguide does not keep track of inventory for individual bicycles, bicycle types, or sizes.

The system also does not track serial numbers, maintenance, damage, deposits, or availability for each bike. Its greatest strength lies in booking and planning the bike tour, the group, and the guide.

Can we partner with an outside bike rental company?

Yes. You can specify your bicycle needs and any relevant arrangements when you make your reservation.

However, an automatic connection to a bike rental company or its inventory is not possible. The availability and assignment of bikes must therefore be checked outside of Eguide.

Can a single reservation include multiple groups?

Yes. All groups remain part of the same customer booking.

General customer information, the tour itinerary, and the date are shared, while each group can have its own number of participants, language, and guide.

What happens in case of bad weather?

Eguide does not automatically determine whether a bike tour will be modified or canceled due to the weather.

Your team will process the change or cancellation itself and notify the affected customers and guides. Any refunds processed through Mollie will be handled separately within Mollie.

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