Korei, Brussels
Eguide’s Role at Korei Guided Tours, Brussels
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Built around the actual purchase flow
The new digital system isn't designed around a single customer who handles everything on their own. It takes into account the various individuals and organizations that may be involved in a group booking.
More space than WordPress offered
The existing website lacked the flexibility needed to clearly present the offerings and the various booking options.
The right person in the right place
The person who makes the request, participates, or pays does not have to be the same person. The booking process can better distinguish between these different roles.
A Single File for Follow-Up
Customer information, practical arrangements, and financial details remain linked to the same booking, even when multiple parties are involved.
Want to make it easier to track even complex requests?
We'll take a look at how customers book with you today and show you how Eguide brings all the stakeholders together.
From a Limited Website to a Suitable Booking Process
For the renovation
WordPress didn't offer enough space
It's difficult to continue expanding the website
Booking options are not flexible enough
It is difficult to distinguish between the various parties involved
During the process
Developing the actual purchase flow
Identifying Applicants and Organizations
Restructuring Booking Routes
Connect the Website to Eguide
Today
Every request is given the proper context
Centralized Tracking of Requests
Distinguishing Between Contacts and Organizations
Keeping Track of Appointments and Payments